What it is..

"Facebook’s business only grows on the unsustainable basis that it can add new customers at a..."

Wed, 23 May 2012 12:55:36 +0100

“Facebook’s business only grows on the unsustainable basis that it can add new customers at a faster rate than the value of individual customers declines. It is peddling as fast as it can. And the present scenario gets much worse as its users increasingly interact with the social service on mobile devices, because it is vastly harder, on a small screen, to sell ads and profitably monetize users.”

- The Facebook Fallacy - Technology Review

"Most UX projects are about making an effective change to business processes, as well as a change to..."

Wed, 23 May 2012 12:42:47 +0100

“Most UX projects are about making an effective change to business processes, as well as a change to user interfaces and customer touch-points.”

- “Making sense of messy problems” - Johanna Kollmann at London IA

"CSS, by its very nature, is used to lay elements out on the page. However, there is a distinction..."

Thu, 10 May 2012 16:09:42 +0100

“CSS, by its very nature, is used to lay elements out on the page. However, there is a distinction between layouts dictating the major and minor components of a page. The minor components—such as a callout, or login form, or a navigation item—sit within the scope of major components such as a header or footer. I refer to the minor components as Modules and will dive into those in the next section. The major components are referred to as Layout styles.”

- Highlighted by Chris Rothschild in Scalable and Modular Architecture for CSS by Jonathan Snook

http://blog.frankchimero.com/post/19572492767

Mon, 19 Mar 2012 16:53:00 +0000

http://blog.frankchimero.com/post/19572492767:

Lovely post on the relationship between a person and the thing(s) they make..

"Data is in fact the new capital of the 21st Century, a highly valuable resource that is creating..."

Wed, 14 Mar 2012 11:14:07 +0000

“Data is in fact the new capital of the 21st Century, a highly valuable resource that is creating jobs and building whole new commercial markets.”

- Open Data Innovation Community - Francis Maude speech

UK Parliament: award-winning mobile intranet (by StepTwoDesigns)

Tue, 21 Feb 2012 13:25:06 +0000

UK Parliament: award-winning mobile intranet (by StepTwoDesigns)

"Cuts of these dimensions are impossible. Austerity will not be politically tolerable in a rich..."

Fri, 03 Feb 2012 12:47:58 +0000

“Cuts of these dimensions are impossible. Austerity will not be politically tolerable in a rich country in peacetime where boardrooms pay themselves 49% rises.”

- The welfare reform bill will incentivise people: to turn on David Cameron | Polly Toynbee < LOVE Polly!!

"In many ways, Google and PayPal are trying to create their own relationship with your customer. I..."

Thu, 02 Feb 2012 18:35:26 +0000

““In many ways, Google and PayPal are trying to create their own relationship with your customer. I think that’s the thing that Stripe has done right. We’ve designed this for fast use, yes, but also so that you can retain control of your experience, your product, and your customers.””

- Inside Stripe, The PayPal Competitor

"In the end, I think the most important thing to recognize is that we’re now living in a world of..."

Mon, 30 Jan 2012 13:16:27 +0000

“In the end, I think the most important thing to recognize is that we’re now living in a world of excess. Excess data, excess access, excess “stuff.” Our behavior and mindset should change accordingly. The discussions we have should not be about consuming less or having more, but rather “What is better?” and “What is appropriate?””

- Your Shit, My Stuff, Goldilocks, and Making the Bed You Sleep In

"It continues to punish the people who play by the rules with an insufferable customer experience...."

Fri, 27 Jan 2012 08:44:50 +0000

“It continues to punish the people who play by the rules with an insufferable customer experience. This is the sole reason piracy is up and profits are down: because doing it right totally sucks. And that’s apparently how the studios want it.”

- Apple Outsider » Hollywood Still Hates You

(via Watch the Di Fara Documentary ‘The Best Thing I Ever...

Thu, 05 Jan 2012 20:48:28 +0000

(via Watch the Di Fara Documentary ‘The Best Thing I Ever Done’ | Slice Pizza Blog)

"The most important thing that 2011 taught me about web design is that physical context of use can no..."

Sun, 25 Dec 2011 12:58:59 +0000

“The most important thing that 2011 taught me about web design is that physical context of use can no longer be assumed by platform, only intentional context can. For the past couple of years, we have gotten into the habit of presuming that mobile means on-the-go, desktop denotes a desk, and tablet is on the toilet. But increasingly the lines are blurring on where devices are being used and how they’re being used in unison. This year I have learned to see devices as location agnostic and instead associate them with purpose—I want to check (mobile), I want to manage (desktop), I want to immerse (tablet). This shift away from objective context toward subjective context will reshape the way we design experiences across and between devices, to better support user goals and ultimately mimic analog tools woven into our physical spaces.”

- Pleasure and Pain » What I learned in 2011 and my predictions for 2012

"The trick when faced with a raft of public negative user feedback like the BBC has at the moment is..."

Fri, 02 Dec 2011 10:52:43 +0000

“The trick when faced with a raft of public negative user feedback like the BBC has at the moment is picking out the signal from the noise. My maxim is always to fix anything that is actually “broken” - i.e. non-functional - but otherwise do no knee-jerk changes in response. If possible you should do some considered follow-up research amongst the users you were hoping to please, and check that you have pleased them. And, when you have a massive audience, you have to remember to design for the 80%, and to factor in the views and behaviour of the silent majority.”

- BBC homepage redesign - behind the scenes 2002-style

"With mobile first, the end result is an experience focused on the key tasks users want to accomplish..."

Sun, 23 Oct 2011 22:21:16 +0100

“With mobile first, the end result is an experience focused on the key tasks users want to accomplish without the extraneous detours and general interface debris that litter many of today’s websites.”

- Highlighted by Chris Rothschild in Mobile First by Luke Wroblewski

"When you consider the amount of useless navigation, content fluff, and irrelevant promotions that..."

Sun, 23 Oct 2011 22:13:22 +0100

“When you consider the amount of useless navigation, content fluff, and irrelevant promotions that litter a typical web experience, you realize why the mobile diet can be good for both businesses and customers. Once people use the mobile version, it’s not uncommon for them to pine for the desktop version to be “that simple.””

- Highlighted by Chris Rothschild in Mobile First by Luke Wroblewski

"Consider the social networking service Facebook. There are more than 250 million active users..."

Sun, 23 Oct 2011 22:11:28 +0100

“Consider the social networking service Facebook. There are more than 250 million active users (http://bkaprt.com/mf/27) accessing Facebook through their mobile devices. These users are twice as active on Facebook as non-mobile users.”

- Highlighted by Chris Rothschild in Mobile First by Luke Wroblewski

"Fourteen percent of Twitter’s members use the mobile web experience compared to 8% using the native..."

Sat, 22 Oct 2011 22:59:45 +0100

“Fourteen percent of Twitter’s members use the mobile web experience compared to 8% using the native iPhone app and 7% using the Blackberry native app.”

- Highlighted by Chris Rothschild in Mobile First by Luke Wroblewski

"But in general, the trend seems to be toward making Facebook the connective tissue between you, the..."

Fri, 23 Sep 2011 16:03:52 +0100

“But in general, the trend seems to be toward making Facebook the connective tissue between you, the websites and apps you use, and your friends.”

- Interesting idea of Facebook making a bid to be the OS of the web, the glue that links your web life and your friends - SplatF

"Public anger at bankers is easy to rouse, but no effective voice has yet turned that inchoate fury..."

Tue, 13 Sep 2011 17:02:32 +0100

“Public anger at bankers is easy to rouse, but no effective voice has yet turned that inchoate fury in a political direction. While Labour plays safe and sober, the government redirects indignation against benefit scroungers, rioters, Gypsies or any handy scapegoats. These are dysfunctional political times, when opinion polls show disproportionate wrath at the worse off and worse behaved while grand larceny from above goes unchallenged.”

- Love Polly Toynbee!

Children face one hammer blow after another | Polly Toynbee

"Globalisation is an unstoppable force, driven in part by technology and in part by people. In..."

Tue, 30 Aug 2011 15:27:00 +0100

“

Globalisation is an unstoppable force, driven in part by technology and in part by people. In thrusting people together – physically or virtually, or through mass travel and migration – people are aware of, mix with and compete with those of a different faith.

There are then two responses. One is to make sense of this interaction by establishing ways and means of living together, learning from each other and coexisting in mutual respect. The other is to react against the changes such a process brings and use religious faith as a badge of identity in opposition to those of another faith.

”

- Surprisingly sensible words from Blair in the Guardian